Privacy & Cookie policy

Whalebone Privacy Policy

Whalebone (Whalebone, s.r.o), respects your right to privacy and is committed to protecting the personal information that you share with us and/or that is collected by us. By using this Website and/or logging into certain areas of this Website, you consent to the terms of this Privacy Policy. You may withdraw your consent to Whalebone’s use of your Personal Information or other Collected Information (as defined hereunder), by sending an email to In such case you will no longer be permitted to use this Website and/or log on into certain areas on it.

You can browse through most of our website without giving us any information about yourself. To access certain information or to receive certain services, you may need to provide some information about yourself. Providing such information is voluntary and you may choose not to provide it, in which case, access to certain information on this Website may be limited and quality of service of this Website may differ.

 This Website contains links to other sites. Whalebone is not responsible for the privacy practices of such other sites, which may differ from those practiced by Whalebone.

Collected Information

Personal information (means information that alone or when in combination with other information may be used to readily identify, contact, or locate the user, such as: name, address, email address, or phone number may be submitted by you and/or collected by Whalebone when you use this Website and/or log into certain areas of this website. This Website also automatically collects users’ IP addresses. IP addresses are not linked to personally identifiable information.

In general, Whalebone collects personal information that users voluntary provide through this site for several reasons: (a) User’s request of information regarding Whalebone’s products and services; (b) to find Whalebone’s partner in order to purchase Whalebone’s products and services via the site; (c) to allow users to apply for a job through Whalebone’s site. In connection with these activities, we may collect Personal Information, including, but not limited to, your name, business address, email address, telephone number, fax number, and other contact information, occupation, company name, name of position within company, the type of product you are seeking, and other information necessary to conduct business with you or which Whalebone, or its business partners may ask you to provide.

The Personal Information we collect from you may be used in one of the following ways: (a) to improve and personalize users experience; (b) to improve customer service and support and assistance for Whalebone’s products; (c) to administer promotional offers, contests or other promotional events; (d) to keep our users up to date on the latest products and services via announcements and to provide them with other relevant information;

We track the domains from which visitors come to collect statistics on Whalebone’s site traffic for usage and trend analysis;

This Website’s servers use standard log files. These logs include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), and page information in order to administer our website, refine content and flow, and to gather broad demographic information for aggregate use.


Whalebone’s site utilizes “cookies”, to learn more about this policy and how we use cookies check Whalebone Cookie Policy.

Use and Sharing of Information

We will not resell or distribute your Personal Information and other Collected Information, but it may be forwarded to authorized Whalebone partners or value-added resellers in order to supply you with Whalebone-related goods and services or to notify you about special offers. It may also be forwarded to third party service providers for the limited purpose of assisting in developing and administering Whalebones’ websites. Personal Information and other Collected Information may be used for statistical and web performance analysis in order to improve the performance of this Website.

Whalebone is an international company with offices worldwide, therefore, there may be instances where Personal Information and other Collected Information is shared with affiliates and is transferred from one country to another.

We may need to disclose Personal Information and other Collected Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

In the event that Whalebone decides to sell, merge or otherwise reorganize its business, it may be required, subject to applicable laws, to disclose Personal Information and other Collected Information to prospective or actual purchasers. In such event, Whalebone shall seek appropriate protection of such information.

Communications from the Site

Customer support communicates with users on a regular basis to provide requested services. In regards to issues relating to installed products, we reply via email or phone, in accordance with the users chosen preference.

Children and Privacy

Our Website does not target and is not intended to attract children under the age of 13. Whalebone does not knowingly solicit Personal Information from children under the age of 13 and we do not send them requests for Personal Information.

Notification of Changes

Whalebone reserves the right to change the terms of this Privacy Policy, at its discretion, from time to time. If we decide to change our Privacy Policy, we will post those changes on our Website and the change shall be effective as of the date of such posting. Whalebone will not issue other notices of such change.

Inquiries and updates of your Personal Information

You may contact us at in order to request updates of your Personal Information or with any questions and we will respond to such requests within a reasonable time.


Whalebone Cookie Policy

Last Modified: February 2nd, 2021

This Cookie Policy explains how Whalebone (Whalebone, s.r.o), and our affiliated entities use cookies and similar technologies to recognise you when you visit our Websites ( It explains what these technologies are and why we use them, as well as your rights to control our use of them. 

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.  

Cookies provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page. 

Cookies set by the website owner (in this case, Whalebone) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites. 

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and other services.  For example, Whalebone keeps track of the Websites and pages you visit within Whalebone, in order to determine what portion of the Whalebone Website or service is the most popular or most used. This data is used to deliver customized content and promotions within the Whalebone Website and other services to customers whose behavior indicates that they are interested in a particular subject area. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

What types of cookies do we use and how do we use them?

The specific types of first and third party cookies served through our Websites and the purposes they perform. For a list of the cookies used by Whalebone, see this page. These cookies include:

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites. 

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit or You may opt out by clicking here: or  (or if located in the European Union, by clicking here: Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website.  We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website and Subscription Service by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers’ Personal Information.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. 

The date at the top of this Cookie Policy indicates when it was last updated. 

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at




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