Aura References
“Choosing Whalebone as our partner was an excellent move in enriching our security portfolio. Whalebone’s dedicated approach and personal commitment to their partners delighted us because it perfectly matches our own A1 values that we bestow on our customers.”
“With Whalebone, we found a reliable partner to develop Net Protect which perfectly complements our security portfolio and helps our customers to stay safe from current IT threats.”
“Partnering with Whalebone for the Roke Protect Solution has been an excellent move to not only enrich our security portfolio but also to provide our customers seamless online protection while using ROKE Internet. Whalebone’s professionalism and dedication to its partners is very commendable and has provided ROKE a game-changing cyber security solution, enabling us to fulfill one of our core values to be a leader in Innovation.”
“We are in the business of connecting people to what matters most to them, enabling them to live more connected and fulfilled lives, in the safest way possible. Our partnership with Whalebone has resulted in the launch of GO SecureNet, the only comprehensive network security product in our market covering mobile and fixed services. Whalebone’s remarkable technical and commercial expertise was essential throughout the process."
"The result of the team’s collaboration across the Group is this revolutionary service, confirming once again that we are both a leader and a driving force in our industry."
“We are extremely satisfied with our collaboration with Whalebone. Their innovative approach and commitment to our long-term success have made them a reliable partner. From the seamless deployment to the exceptional technical solution, Whalebone has consistently exceeded our expectations. Whalebone's technical expertise and dedication have been invaluable throughout the entire process.”
“There are currently two telcos in the Croatian market that offer similar security products as A1 Croatia, and we can safely say Whalebone Aura is the best one. That’s not just a saying; it’s the simple truth.”
“The technical solution from Whalebone was important to us as it was quick to implement with little cost. There was no need to purchase any other products from other vendors. It was simply a full-package deal.”
“How can we tell if the security product works well? We received no more than five calls from our customers regarding A1 Net Protect in a whole year.”
“We wanted to have a fully customized and branded user interface, including a customized blocking page. Another key request was to sort and communicate threats to our customers according to our own categories. All of this was possible with Whalebone.”
“We are thrilled with the performance of Whalebone Threat Intelligence. Our team has witnessed a number of instances where the service has quickly and effectively prevented phishing campaigns. We also appreciate the quick and professional handling of any false positive reports.”
“The service is anonymized and operates on the network level which means that Netivalvur does not store private data. The platform does not have or store any data about the websites the user visits or their content, it only checks whether the link is malicious or being managed by people with bad intentions. If the latter is true, Netivalvur alerts the user and blocks the initial website visit. However, the client is the one who makes the final decision.”
"With this product, we aim to provide an affordable and simple cyber security solution that is very easy to implement. Tele2 Lithuania chose to work with Whalebone because of their vast experience in the cyber security field and flexibility while developing solutions based on our needs. Though we ran into some technical challenges, we managed to find solutions to all of them and are very happy with the result."
“Never before has a product launch been as convincing as the one we have collaborated on with Whalebone. We have examples available of campaigns from various markets, which we could use to evaluate product launch strategies and select the most suitable one. We are very pleased with the cooperation and feedback received during the product introduction and campaigns.”
“Whalebone is part of our portfolio in five countries, which is a huge success. We introduced it to our customers within seven weeks and it was and continues to be a great success as it was the first digital services product to be selling well in Serbia. Whalebone is truly the best vendor we have ever had.”
“We believe [the rollout of Whalebone’s product] was such a success due to its simplicity. It is a simple, easy-to-use add-on that requires no installation. Also, when the customers see the blocking page, they are confident that they are indeed secure."
“We wanted a [security] product that is easy to use, communicate and activate. Within the first six months, we crossed the threshold of 300,000 paying customers, which is a great milestone in our adoption rate.”
"Direct sales is the most effective channel for us. Even though Net Protect is a digital product, 98% of activation happens through non-digital channels. Why? Because it is so easy to activate, use and sell."
"In terms of our go-to-market strategy, we quickly realized this is truly a mass-market product and we can offer it to virtually anyone. We can successfully pitch it with any other purchase and at any point of contact with the client, be it in our store or on our website."
“The best thing about the product is that the customer doesn’t have to install anything; it is automatically active, and there are no updates necessary. Users really don’t have to do anything to be secure.”
“We launched A1 Onlineschutz 4 years ago and it's still one of the best value-added services in A1 Telekom Austria Group.”
“In Serbia, when you say cybersecurity, you mean A1 Net Protect. Whalebone’s ‘simple’ DNS protection has made us into a recognized cybersecurity leader.”
"We were the first ones to introduce such a mass-market security product in Latvia. This way, we could really set the trend. The other telcos then followed suit."
"We are trying to position ourselves as THE 'safer telco' in the Croatian market and with Whalebone, that is very easy to turn into a reality."
“Aura is a very well thought-through product, with clear and unique selling points. The Whalebone team has been excellent in guiding us towards bringing its value to our customers. The tailored approach Aura allows for and the real-time data that end users can obtain about threats averted has helped Tele2 make the service tangible in the eyes of its customers. Just by looking at the current trends in cybersecurity, it becomes quite clear that introducing a product like Aura will become a necessity for all telcos in Europe within the next 3–5 years.”
“The Whalebone service is very easy to use, we received a lot of training [from Whalebone] and we also raised security awareness in general on the market. We see Whalebone’s service as a basic security service which is a foundation for all our other security services.”
“Whalebone's meticulously hand-crafted monthly reports not only offer a comprehensive overview of last month's cyber threats but also pinpoint intriguing examples of recent cyber attacks in Estonia. These reports serve as invaluable assets for Elisa Estonia, providing rich insights that fuel our marketing and PR activities with authoritative, up-to-date information."
“The Varen splet (Whalebone) service provides security content filtering, which is especially welcome in the period when users are increasingly receiving email and text messages with various malicious links, while the number of malicious websites, such as fake online stores, is also growing. Users can simply activate the service with a few clicks, without any need for installing additional equipment or software.”
"Whalebone's European Telco Cybersecurity Conference brought top minds together to dive deep into the opportunities and challenges of telco mass-market security. Such events create an excellent environment for sharing valuable know-how and networking with peers in the telco industry."
“Aura is a very well thought-through product, with clear and unique selling points. The Whalebone team has been excellent in guiding us towards bringing its value to our customers. The tailored approach Aura allows for and the real-time data that end users can obtain about threats averted has helped Tele2 make the service tangible in the eyes of its customers. Just by looking at the current trends in cybersecurity, it becomes quite clear that introducing a product like Aura will become a necessity for all telcos in Europe within the next 3–5 years.”
"With o2 Onlineschutz, we are offering our customers an innovative product that makes their everyday lives easier. This brings us another step closer to our goal of improving and enriching the lives of our customers through digital solutions. With innovative products like these, we are increasing our market share and at the same time democratizing access to digital services for everyone,”
“We are excited about this collaboration, as it benefits both Whalebone and our customers by enhancing their Internet security.”
"Our collaboration with Whalebone has been exceptionally positive. Whalebone provided technical expertise and assistance throughout the entire process. The implementation was smooth, and the customer support has been outstanding. We appreciate Whalebone's commitment to excellence and their role in helping us deliver top-tier security to our customers. T2 Shield ensures our subscribers have an additional layer of defense, giving them peace of mind as they navigate the internet."
"The collaboration with Whalebone has been excellent. With swift deployment and a professional approach to problem-solving, we were able to launch NetProtect very quickly and offer our customers another layer of defense against the evolving cyber threats.”
“Providing seamless security is not just a value-added service but a necessity. Partnering with Whalebone allows us to offer our customers another vital layer of protection against online threats, ensuring their peace of mind in their daily digital interactions.”
"At Tet, we're passionate about protecting businesses of all sizes from the ever-present threat of cyberattacks. That's why we're proud to introduce Web Shield, our latest security product tailored specifically for small and medium businesses. With Web Shield, we're providing our clients with a defense against malicious programs, phishing attacks, and online scammers, ensuring that they can focus on growing and developing their business with confidence, while we take care of security. It's a much-needed solution, and we're excited to offer this essential protection to our valued SMB clients.”
"Tele2 Kazakhstan is thrilled to collaborate with Whalebone to introduce Amulet to our clients. In today's increasingly digitized world, safeguarding sensitive data and the whole digital presence against cyber threats is paramount. With Amulet, we aim to provide our customers with robust protection, empowering them to navigate the digital landscape with confidence."
“Compared to similar promotions, A1 Net Protect [powered by Whalebone Aura] has outperformed every metric. We have never seen such high retention for a value-added service, with previous campaigns struggling to achieve an attach rate of even 30%, with most users deactivating the service once the promotional period ended. This campaign’s 66% adoption rate and 95% retention demonstrate the significant value SMBs see in the product."
“Security is becoming a key vertical for telcos. Whalebone provides a unique B2B solution that is fully integrated into our infrastructure, which allows us to leverage our network and offer network-based security directly to our customers, something that endpoint solutions cannot do.”
“Our collaboration with Whalebone has been highly effective. They are pragmatic, professional, and move at a fast pace, which allows us to efficiently implement improvements. At its core, O2 Onlineschutz is designed with a strong purpose: to effectively protect customers by preventing cybersecurity threats before they can cause harm, ensuring a safer digital experience for our customers.”
Immunity References
Find out how protective DNS Whalebone Immunity keeps our enterprise and institutional customers safe.
“Immediately on the first day of having Whalebone in operation, we found an infected device. My colleagues have taken a sample and put the device into isolation. The service looks great.”
“Whalebone Immunity already proved that it can stop new threats. It blocked malicious websites the moment our users tried to reach them. From our experience, it would take at least another day for a traditional firewall to add it to its threat database. This is what layered security is all about.”
“There were no issues whatsoever, which is not very common with security products. Since we absolutely loved the results of the pilot, we decided to implement the product to the whole network.”
“I can no longer imagine network administration without this level of protection. My only regret is that we didn't start using it sooner.”
“Based on our research on DNS security, Whalebone Immunity truly stands out above the other solutions. It’s really easy to deploy and maintain, yet very effective.”
Peacemaker References
Read more on why ISPs all around the world use Whalebone Peacemaker to save time and resources, and create new revenue streams.
“Thanks to Whalebone, the DNS effects of the risky behavior of our customers are reduced to a minimum. We have the ability to oversee and reconfigure the DNS traffic easily and comfortably. Whalebone works reliably, integrates quickly and offers great support. The team is always ready to help us in adjusting the product based on our needs. We are very grateful!”
“The implementation was easy. You obviously need to have some understanding of how to set up the server and install some additional software on it, but there was not much to the process. Any questions I had were answered in the documentation. I did not log any tickets for the set-up process whatsoever.”
“I keep in mind three main highlights. Immediately after I had forwarded the traffic, I saw a huge amount of blocked queries to malicious domains. It was made without any negative effect on our customers’ wanted traffic. This is really a zero disruption solution. On top of that, I realized that not only outgoing malicious traffic was decreased, but the incoming attacks vanished too.”
“Our IPs and ranges are not blacklisted anymore. Moreover, our customers appreciate us working with them to improve their security and clean their devices. And it is all because of you!”
“With Whalebone running in the background, we have the comfort of knowing that our customers are protected and we can therefore focus on growing our network.”
“When we get to speak to the customer and explain what the product actually does, we usually get them to sign up for it.”
“I was looking for a way to increase average revenue per customer and found Peacemaker to be an ideal product to upsell.”
