Claro Colombia, a leading telecommunications provider and part of the América Móvil group, has introduced Claro Shield, powered by Whalebone Aura, to its B2C mobile postpaid customers.
This launch is a significant milestone for both companies – the first Whalebone Aura deployment in South America, expanding Whalebone’s global footprint and reinforcing Claro Colombia’s commitment to protecting its customers’ digital lives.
Operating directly on the network level, Whalebone Aura protects users from phishing, malware, and other online threats – no installation, updates, or configuration needed. Once activated, every device connected through the customer’s mobile service is automatically safeguarded.
The solution enables Claro Colombia to enhance customer trust, deliver a smoother online experience, and generate new value through a security service integrated seamlessly into connectivity.
With this launch, Claro Colombia joins more than 400 communication service providers worldwide that have chosen Whalebone Aura to strengthen customer loyalty and position themselves as leaders in secure connectivity.
Local insight for stronger protection
Whalebone Aura is powered by regional threat intelligence, which continuously identifies and blocks attacks specific to each market. In Latin America, many phishing campaigns, fraudulent websites, and malware attacks are created in local languages and cultural contexts, making them more convincing to users.
By analyzing regional data and collaborating with local CERTs, Whalebone ensures that these threats are detected and neutralized early – keeping users safe from attacks designed to exploit local habits, language, and trust signals.
Supporting growth through Whalebone’s Telco Cybersecurity Success Program
Through the Telco Cybersecurity Success Program, Whalebone provides Claro Colombia with comprehensive support – from solution integration to customer engagement and ongoing optimization. This proven framework ensures a smooth rollout and sustainable business impact for telcos introducing cybersecurity to their portfolios.
